Terms of Service

Terms of Service – Vortex IT Systems

These Terms of Service (“Terms”) govern the use of the website, products, and services provided by Vortex IT Systems. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Definitions

• “Company”, “We”, “Us”, “Our” – refers to Vortex IT Systems

• “User”, “You”, “Your” – refers to any individual or organization using our website or services

• “Services” – refers to all IT services, security services, software, support, or solutions provided by us

2. Use of Our Website & Services

• You must be at least 18 years old to use our services

• You agree not to misuse the website or violate any law

• You agree to provide accurate and complete information when contacting or registering

• You will not attempt to:

  • Hack, damage, or disrupt the website

  • Upload malicious code or spam

  • Copy or resell our content without permission

We reserve the right to deny services to anyone for any lawful reason.

3. Service Agreements & Payments

• Pricing, scope of work, and timelines are defined in separate proposals/agreements/invoices

• Payments must be made as per agreed terms

• Delayed payments may result in service suspension

• Fees paid for delivered/ongoing services are non-refundable, unless otherwise agreed in writing

4. Intellectual Property Rights

• All content, logos, designs, software, text, images, and materials on our website are the property of Vortex IT Systems

• You may not copy, distribute, or modify any content without written permission

• Client-provided content remains client’s ownership

5. Third-Party Services

We may use or integrate third-party tools, hosting, APIs, or software.
We are not responsible for the policies, actions, or failures of third-party providers.

6. Limitation of Liability

To the maximum extent permitted by law:

• Vortex IT Systems is not liable for:

  • Loss of profit, revenue, or data

  • Business interruption

  • Indirect or consequential damages

Our total liability will not exceed the amount paid by you for the service involved.

7. Warranty Disclaimer

All services are provided “as is” and “as available” basis.
We do not guarantee that:

• The website will be error-free

• The service will be uninterrupted

• Results will meet your specific expectations

8. Confidentiality

Both parties agree to keep confidential:

• Business data

• Project information

• Client details
  unless disclosure is required by law.

9. Termination

We may terminate or suspend your access or project if:

• Payment is not received

• Terms are violated

• Illegal or abusive activity occurs

You may also terminate services by written notice as per agreement terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Ohio, United States.

11. Changes to Terms

We may update these Terms at any time.
Revised Terms will be posted on this page with a new “Last Updated” date.

📩 Contact Information

For any questions regarding these Terms, contact us:

📍 Vortex IT Systems
470 W Broad St Suite 709, Columbus Ohio 43215

📞 Phone: 614-500-8990
📧 Email: support@vortexitsystems.com