Privacy Policy

Privacy Policy – Vortex IT Systems

At Vortex IT Systems, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or communicate with us.

By accessing our website or services, you agree to the terms described in this Privacy Policy.

✔️ Information We Collect

We may collect the following types of information:

1. Personal Information

• Full name

• Email address

• Phone number

• Business/Company name

• Communication records

2. Technical Information

• IP address

• Browser type & version

• Device information

• Cookies & usage data

• Pages visited & time spent

3. Service-Related Information

• Project details shared by you

• Support queries

• Order / subscription information

✔️ How We Use Your Information

We use your data for:

• Providing and managing our IT services

• Processing orders and payments

• Responding to inquiries and support requests

• Improving website performance & user experience

• Sending important service updates or notifications

• Legal and security purposes

We do not sell your personal data to any third party.

✔️ Cookies & Tracking Technologies

We use cookies to:

• Remember user preferences

• Analyze traffic

• Improve website functionality

You can disable cookies through your browser settings, but some website features may not function properly.

✔️ Data Security

We implement strong security measures to protect your information, including:

• Encryption

• Secure servers

• Limited access controls

However, no internet transmission is 100% secure. You share information at your own risk.

✔️ Data Retention

We retain personal information only for:

• As long as required for business purposes

• Legal & regulatory requirements

• Until user requests deletion

✔️ Your Rights

Depending on applicable law (GDPR, CCPA etc.), you may have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Object to processing

• Withdraw consent

To exercise these rights, contact us using the details below.

✔️ Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect data from minors.

✔️ Third-Party Links

Our website may contain links to other websites.
We are not responsible for privacy practices of third-party sites.

✔️ Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with revised “Last Updated” date.

📩 Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

📍 Vortex IT Systems
470 W Broad St Suite 709, Columbus Ohio 43215

📞 Phone: 614-500-8990
📧 Email: support@vortexitsystems.com